2026 Comparison
Both are AI answering services. One is built for generic workflows. The other is built for specific industries. Here's how they compare.
| Feature | Voxx AI | Goodcall |
|---|---|---|
| Starting Price | $250/mo (1,000 min included) | $59/mo (limited minutes) |
| Overage Rate | $0.35/min | Tiered pricing, higher plans required for more usage |
| Concurrent Calls | Unlimited | Unlimited |
| Answer Time | < 1 second | < 3 seconds |
| Industry-Specific Agents | 14 industries with custom knowledge bases | Generic AI, user-customizable workflows |
| Appointment Booking | Live calendar integration, books directly | Basic scheduling via integrations |
| Workflow Builder | Pre-built industry workflows + custom | Visual workflow builder (DIY) |
| CRM Integration | Native API sync (real-time) | Zapier, Google Sheets, HubSpot |
| Multilingual | Native, no surcharge | English primary |
| Warm Transfer | Yes, with full context handoff | Call routing available |
| Setup Time | 5 minutes | 15–30 minutes (workflow configuration) |
| Cost (200 calls/mo, 4 min avg) | $250/mo (800 min within included 1,000) | $59–$199/mo depending on tier |
Goodcall gives you a blank canvas and a workflow builder. You design the call flow from scratch. For tech-savvy operators who want total control, that's appealing.
Voxx takes the opposite approach: pre-built agents trained on industry-specific knowledge bases. An HVAC Voxx agent already knows how to triage emergency vs. maintenance calls, capture equipment details, and book service windows. A dental Voxx agent knows insurance verification workflows and appointment types. You're not building from zero — you're fine-tuning an agent that already understands your business.
Goodcall's $59/mo entry price is attractive — until you look at what's included. Their lower tiers have limited call volumes and features. As your call volume grows, you quickly jump to higher tiers.
Voxx's $250/mo plan includes 1,000 minutes. For a business handling 200 calls at 4 minutes each (800 minutes), you're still within your included allocation. No surprise charges, no tier upgrades mid-month.
Goodcall connects to scheduling tools via integrations. Voxx books appointments directly into your calendar in real time — checking availability, preventing double-booking, and confirming with the caller on the spot. No middleware, no delay, no manual follow-up.
Goodcall is a solid choice if you:
Voxx is the better fit if you:
Port your existing number or set up call forwarding. Most businesses are live within 5 minutes.
Pricing and feature comparisons are based on publicly available information as of February 2026 and may not reflect promotions, negotiated rates, or recent changes. Visit Goodcall's pricing page for current rates. Voxx AI performance metrics are based on internal testing data.