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Insights & Guides

Data-driven articles on AI phone agents, the real cost of missed calls, and how businesses in 14 industries are using Vox to answer every call.

The Hidden Cost of Missed Calls

Industry-specific data on revenue lost to unanswered phones.

The Hidden Cost of Missed Calls in HVAC

47% of home service calls happen outside business hours. For HVAC companies, those aren't just missed calls -- they're missed emergency jobs worth $350-$800...

The Hidden Cost of Missed Calls in Dental Practices

35% of dental office calls go unanswered during business hours. Your front desk is checking in patients, processing insurance, and handling walk-ins....

The Hidden Cost of Missed Calls for Plumbing Companies

A burst pipe at 2 AM is worth $600-$1,200 to the plumber who answers the phone. The problem is, most plumbing companies don't answer. 62% of after-hours...

The Hidden Cost of Missed Calls for Electrical Contractors

An electrical emergency call is worth $500-$1,200 with after-hours premium rates. But electricians have a unique missed-call problem: your techs are on...

Why Your Auto Repair Shop Loses $150K/Year to Missed Phone Calls

Your best mechanic is under a car. Your service writer is explaining a repair to a customer at the counter. The phone rings. Nobody picks up. That caller...

The Hidden Cost of Missed Calls in Personal Injury Law

A single personal injury case is worth $5,000-$50,000 in fees. The average firm misses 32% of inbound calls during business hours. After hours? That number...

The Hidden Cost of Missed Calls in Property Management

In property management, a missed call isn't just lost revenue -- it's compounding damage. A burst pipe reported at 2 AM that goes unanswered becomes a...

The Hidden Cost of Missed Calls in Med Spas

68% of med spa inquiries happen outside 9-5. Your highest-intent prospects -- researching Botox after work, comparing lip filler pricing at 10 PM, booking...

Every Missed Call Is a Missed Commission: AI for Real Estate Agents

The agent who responds first wins 78% of the time. That's not a marketing claim -- it's data from the National Association of Realtors. In real estate,...

The Hidden Cost of Missed Calls for Veterinary Clinics

72% of pet emergencies happen outside regular clinic hours. A dog eats chocolate at 9 PM. A cat stops breathing on a Sunday morning. The pet owner calls...

Home Service Companies Lose $50K+/Year to Missed Calls

You're on a roof. Your phone rings. You can't answer it. That caller -- a homeowner who needs storm damage repair and is calling three roofers -- goes to...

When a High-Net-Worth Prospect Calls and You Don't Answer

A recently widowed retiree calls your practice. Her late husband managed their $2.3M portfolio himself. She needs an advisor. She found your name through a...

MSPs Lose Clients Over Missed Support Calls — How AI Fixes It

A client's file server goes down at 6:45 PM. Their entire office can't access shared drives, email attachments, or their accounting system. The office...

Empty Kennels, Full Voicemail: How Missed Calls Cost Pet Boarding Facilities Thousands

A pet boarding kennel's revenue is simple math: occupied runs nightly rate nights. Every empty run is money evaporating. And the #1 reason runs sit empty...

AI vs. Traditional Services

Head-to-head comparisons of AI phone agents against legacy options.

Industry Workflow Guides

How AI phone agents handle calls for specific industries.

AI Dispatch for Home Service Companies: Book Every Job Automatically

A homeowner calls your painting company at 3 PM on a Tuesday. They need three bedrooms painted before their in-laws arrive next weekend. Your crew is on a...

AI Dispatch for Electricians: Handling After-Hours Emergencies

A sparking outlet at 11 PM is a fire hazard, not a scheduling request. The caller doesn't want to leave a voicemail. They need immediate confirmation that a...

AI Service Advisor: How Auto Repair Shops Are Using AI to Handle Phone Calls

The phone at an auto repair shop rings 40-60 times a day. Estimate requests. Status checks. Appointment scheduling. Parts questions. Every one of those...

AI Lead Capture for Real Estate: Never Miss a Buyer or Seller Again

A buyer drives past your listing on a Saturday afternoon. They call the number on the sign. You're in another showing 20 minutes away. The call goes to...

AI Client Intake for Financial Advisors: Qualify Prospects 24/7

Your ideal prospect calls at 7:30 PM on a Tuesday. He's a business owner who just received a $4M buyout offer and needs help with tax-efficient structuring,...

AI Help Desk Triage for MSPs: Route Support Tickets Instantly

An end user calls your MSP's support line: "I can't get into my email." Is this a password reset (P4 -- handle when available) or a compromised account (P1...

How AI Triages After-Hours Pet Emergencies for Vet Clinics

A dog eats a box of raisins at 11 PM. A cat falls from a second-story window on a Sunday afternoon. The pet owner calls their vet. The question isn't...

How AI Handles the Holiday Boarding Rush: Never Lose a Reservation Again

The two weeks before Thanksgiving is the Super Bowl of pet boarding. Every kennel in town fills up. Pet parents who procrastinated are panic-calling...

HVAC Deep Dives

Focused guides for HVAC business owners.