Blog · Home Services
AI Dispatch for Home Service Companies:
Book Every Job Automatically
February 25, 2026 · 5 min read
A homeowner calls your painting company at 3 PM on a Tuesday. They need three bedrooms painted before their in-laws arrive next weekend. Your crew is on a job site. Your office phone rings six times and goes to voicemail. The homeowner hangs up and calls the next painter on Google. You never get the chance to bid a $2,500 job.
The problem isn't demand. Home service companies are busy—often too busy to answer the phone. The problem is the gap between when a customer calls and when someone can respond. AI dispatch closes that gap to zero.
What AI Dispatch Actually Does
Traditional dispatch requires a human sitting at a desk, answering calls, checking schedules, and creating job tickets. AI dispatch does the same work—but instantly, 24/7, and on unlimited simultaneous calls. Here's how Vox for Home Services handles a typical call:
1. Answer and Identify the Service Need
Vox picks up in under one second. No hold music. No "Your call is important to us." It greets the caller by your company name and asks how it can help. The caller explains: "I need someone to pressure wash my driveway and patio." Vox categorizes the job type and begins intake.
2. Verify the Service Area
Vox asks for the caller's address or zip code and checks it against your service area in real time. If they're outside your zone, Vox politely explains and avoids wasting your time on a job you'd decline anyway. If they're in range, it continues the intake.
3. Gather Job Details
The questions are specific to your trade. For pressure washing: driveway size, surface type (concrete, pavers, wood deck), any staining or oil spots. For landscaping: property size, what services they need, weekly or one-time. For cleaning: number of bedrooms and bathrooms, pets, frequency. These aren't generic questions—they're the same things you'd ask to prepare an accurate estimate.
4. Book the Estimate or Job
Vox checks your calendar availability and books the homeowner for an estimate appointment or (for fixed-price services) schedules the job directly. The homeowner gets a confirmed date and time. You get a complete job ticket pushed to your field service software.
5. Create the Job Ticket
Every call produces a structured ticket: customer name, phone, address, job type, property details, urgency, preferred schedule, and any special notes. This ticket goes directly into Jobber, Housecall Pro, ServiceTitan, or whatever system you use—no manual re-entry.
Emergency vs. Routine: Smart Routing
Not every home service call is equal. Vox triages based on urgency:
Emergency (Immediate Alert): Burst pipe, tree on the house, storm damage with active water intrusion, gas leak smell. Vox sends an instant alert to your on-call crew or emergency number.
Urgent (Same-Day/Next-Day): Broken window, AC stopped working in summer, backed-up drain. Vox flags these as high-priority and books the earliest available slot.
Routine (Scheduled): Seasonal landscaping, house cleaning, painting estimate, fence quote. Vox books a standard appointment based on your availability.
The Dispatcher You Can't Afford to Hire
A full-time dispatcher for a home service company costs $35,000–$48,000/year in salary plus benefits, training, and payroll taxes. And they only work 40 hours a week:
Human Dispatcher
$35,000–$48,000/year
40 hours/week coverage
One call at a time
Sick days, vacation, turnover
Training time: 2–4 weeks
Vox AI Dispatch
$250–$500/month ($3,000–$6,000/year)
24/7/365 coverage
Unlimited simultaneous calls
Never sick, never quits
Setup: 20 minutes
For companies doing $500K–$2M in revenue, a full-time dispatcher is hard to justify. AI dispatch gives you enterprise-level call handling at a fraction of the cost of a part-time employee.
Real Impact: The Numbers
Here's what AI dispatch typically recovers for home service companies:
- Missed calls eliminated: 100% of calls answered, including evenings, weekends, and holidays
- Recovered leads per month: 15–30 (calls that would have gone to voicemail)
- Conversion rate improvement: 25–40% more booked jobs from the same call volume
- Google Ads waste reduction: $0 spent on clicks that produce unanswered calls
- Typical monthly revenue recovered: $3,000–$8,000
How It Works With Your Existing Tools
Vox doesn't replace your field service software. It feeds it. Job tickets created by Vox flow directly into whatever system you already use:
Jobber: New customer + job ticket created automatically. Estimate appointment shows on your schedule.
Housecall Pro: Job request pushed with full customer and job details. Ready for your team to review and dispatch.
ServiceTitan: Call data and job booking synced in real time. Works with your existing dispatch board.
Google Calendar / Calendly: For simpler setups, Vox books directly onto your calendar with full job details in the event notes.
Get Started
Setup takes about 20 minutes. You define your service area, service types, intake questions, and calendar. Vox handles the rest—answering every call, capturing every lead, and booking every job. See the full Vox home services solution →
Book Every Job. Automatically.
AI dispatch for home service companies. Set up in 20 minutes. Every call answered 24/7.